Here at MR Woodcraft Ltd we are dedicated to making an exceptional product for you or a loved one to cherish for a very long time. All of our swings, signs and bespoke products are made with great care and attention to detail to ensure you’re getting the very best on the market. If you can’t find what you are looking for in our existing range and you would like something slightly different, we will always be more than happy to help. We can design and make something bespoke for you, to your specification. The whole process is designed to be personal to you and we want to make sure you get exactly what you would like at the end of it. The most important thing to us is that you’re more than happy with your product.
You will be kept up to date throughout the process of purchasing one of our products. If you place an order for a Tree swing or House Sign online, over the phone or via email and you have requested to have a name or phrase carved onto the swing, we will make sure to send you a proof image (as a pdf document via email) of what the lettering will look like before actually carving the swing. This is to make sure it is positioned how you would like and to check everything is spelt correctly so that when your swing/sign arrives, its exactly how you imagined it would be. If there is a problem with the carving proof we will amend it and send another proof to make sure you get exactly what you would like. Once you have confirmed that the lettering is okay we can continue to make your swing for you, we aim to have our swings delivered within 3 working days of you confirming the lettering proof. This is all part of the service and is no extra cost to you after purchasing your Tree Swing/House Sign.
