0 items£0.00

MR Woodcraft HomepageMR Woodcraft

Garden swings, swing seats and bespoke garden furniture

Tel: 01449 741744

Beautiful swings handcrafted in Suffolk

Home / Privacy policy

Privacy policy

This privacy policy sets out how MR Woodcraft Ltd uses and protects any information that you give us when you use this website.

MR Woodcraft Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

MR Woodcraft Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • Name and contact information including email address
  • Demographic information such as postcode
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Our own internal records
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

We do not pass on your details to any third parties.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

You can find more information on this subject at www.aboutcookies.org

Facebook Pixel

We use some third-party technologies to customise content and advertising, to provide social media features and to analyse traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners. This includes the use of a Facebook pixel which enables us to collect information for advertising purposes.

Conversion tracking helps us measure the return on investment of Facebook Ads by reporting on the actions people take after viewing those ads. We create pixels that track conversions, add them to certain pages of this website where the conversions will happen, and then track these conversions back to ads we are running on Facebook. No personal information is contained in or collected as a result of using these cookies or pixels.

You can opt out of this tracking here: https://www.facebook.com/settings/?tab=ads See Facebook privacy policy

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at matt@mrwoodcraft.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to :

MR Woodcraft Ltd
Unit 2, Bush Farm
Ipswich Road, Nedging
Suffolk IP7 7BL

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

UK DELIVERY & INSTALLATION

SWINGS AVAILABLE IN ALL SIZES

HANDCRAFTED IN SUFFOLK

What our Customers Say

Baby Tree Swing

We have been very impressed with the excellent quality of the seat and all of the fittings/attachments. It is clearly built with a great deal of skill and pride. Will no doubt be in touch at some stage in the future to upgrade to a normal seat swing. Delighted with our purchase.

Brian Hamblin

Horizon Swing Seat

We purchased our 'Horizon' swing seat from MR Woodcraft Ltd last year. The seat was beautifully made and produced to a very high standard by Matt. As each seat is individually crafted there is understandably a waiting period for the seat to be made, we were kept fully informed of delivery timescales and when then seat was ready it was delivered and fitted. The quality and service of MR Woodcraft was second to none, and I would have no hesitation in recommending you purchase from this family business.

Jonathan & Ruth Farnhill

Single Garden Swing Frame

Hi Matt, Just a quick email to let you know how pleased we are with the swing.  Needless to say our kids were absolutely thrilled! A beautifully made, quality product.  Very nice indeed – so thank you.

John Douglas

Double Garden Swing Frame

Thank you Matt. The children absolutely love the swings, they have been using them everyday and having great fun! I love anything that encourages them to get out in the garden so I'm happy! Everyone is so impressed with them, they really complete the garden.

Lucy Fawell

Woodland Tree Swing

Hello Matt, We are very happy with the swing! A wonderful product of high quality which I could not find here in Germany.

Benno from Cologne, Germany

Woodland Tree Swing

Hi Matt, We absolutely love the swing, it looks beautiful in the orchard!

Amanda

Woodland Tree Swing

We bought the swing after seeing one in a friend's garden and I loved it. I decided on the engraving being 'MAKE A WISH'!  The reason being that everyone, no matter who they are, would love to be granted one! Thank you.

Carole

Woodland Tree Swing

Hi Matt, The swing has arrived and looks great! Thanks so much for your speedy help and turnaround. Really excellent customer service.

Sally

Horizon Swing Seat

We couldn't be more pleased with our swing seat, the quality and craftsmanship are absolutely first class.

Sue Ripley

Aero Garden Swing Seat

A beautiful quality swing seat. Great customer service from order to installation. Many thanks

Emma Proud

Double Garden Swing Frame

We bought a double garden swing in oak from MR Woodcraft in March 2016 and have been delighted with the whole experience.  Our initial enquiry was dealt with in a prompt and professional manner, the proofs of the swing design were emailed to us for approval and installation was carried out at the agreed time and to a very high standard. We have gained a great deal of pleasure from our MR Woodcraft swing and have no hesitation in recommending this company!

John and Tony, Brittany, France

Horizon Swing Seat

We purchased a swing seat just under a year ago and decided to leave the wood natural without any oil seal.  It has matured to a lovely silver grey oak colour and looks very good.  We are absolutely delighted with the product – it is robust and comfortable to sit on.  The whole process of specifying, ordering and payment to MR Woodcraft was simple and efficient.  The product was delivered when it was promised and Matt came down to our house to assemble it.  It only took a couple of hours to assemble and was done very efficiently.

Richard Miles

Double Garden Swing Frame

Loving the new beautifully crafted double swing from MR Woodcraft! Thank you so much, would absolutely recommend you to everyone!

Michelle Lansbury

Woodland Tree Swing

Hi Matt Just to let you know the swing arrived today and I am absolutely delighted with it, it is absolutely beautiful quality. It has been hung by my sons scrambling up the designated tree and looks absolutely perfect. Thank you for your prompt and easy service and good quality product. Many thanks

Julie – Guernsey

Woodland Tree Swing

Hi Matt, We are in love with our swing, it is a work of art! Thanks

Louise – Dundas Castle

Woodland Tree Swing

I'm so glad I stumbled across MR Woodcraft, the website was clear and offered a great selection. I wasn't sure which swing to go for so I gave them a call and they were so helpful, I made a decision there and then (just had to do a bit of measuring first!)! The swing arrived within a couple of days and looked perfect. It was a big hit! 

Will Croft

Woodland Tree Swing

I loved the look of your tree swings but wanted some bespoke tweaks. You were really helpful in talking me through all the options (thanks for taking my call on a Saturday). I placed the order online on Sunday and I took delivery of my tree swing on the Wednesday: that's outstanding service. It's beautifully made, is perfect for the tree and location and a joy to use. I'd recommend you and your company unreservedly.

J Hacking

Classic Tree Swing

Bought a swing from Matt for our children this Christmas. I had the challenge of an uneven bough to fasten it to, and Matt was incredibly helpful before I even bought it, in terms of drawing alternatives and discussing how best to fix it. The swing itself is also great - beautifully made. We had ours engraved for the children, and the attention to detail is great. I'd not hesitate to recommend Matt and his swings!

Guy Champniss

Classic Tree Swing

Excellent service from start to finish. After placing my order I received an email from Matt with a preview of the lettering on our swing, he let me know when it was ready and what day I would receive it, we had an email on the day with the est time, his customer service was brilliant. Our swing is lovely, we ordered the adult size which the whole family can enjoy. Thank you Matt

Janet Brooker

Dozen/Half dozen Oak Egg Rack – Personalised egg rack

I saw Matts egg rack on Instagram and really liked the look of it, bought it for my wife for Christmas and had Matt engrave it with our children's names, Matt was very helpful on the phone when I said what I wanted and he delivered it to my house as I live local. My wife was very pleased with her present I would recommend anyone buy from MR Woodcraft from the service I received, very pleased!

Daniel Thorpe

Small Oak Chopping Board – Personalised Fruit Board

Thank you so much MR Woodcraft I am really happy with  my G&T chopping board! Really great customer service too!

Jenny Harris

READ MORE Customer Reviews